Help Center

How can we help?

Everything you need to get the most out of Swapify — from your first creation to licensing your work. Browse a topic, scan the popular questions, or talk to a human.

Browse by topic

Pick a topic to dive in

Each area collects the questions we hear most. Tap through for the full answers.

Popular questions

Quick answers to common questions

The essentials, at a glance. For the complete list, see our frequently asked questions.

Swapify is an AI photo and video studio. Upload a selfie and turn it into editorial portraits, cinematic video effects, face swaps, AI photoshoots and viral trends — no editing skills required. Pick an effect, add your photo, and Swapify generates a finished result in seconds.

Choose an effect from Explore, upload one or more photos of yourself, and tap generate. Swapify runs your photo through the effect's AI model and returns a high-quality image or video. Most photo effects finish in a few seconds; videos take a little longer depending on length and queue.

Credits are how you pay for generations. A photo generation costs 1 credit and a video generation costs 4 credits. Each plan includes a monthly credit allowance — 30 on Starter, 200 on Pro and 800 on Studio — and you can top up any time if you run out before your renewal.

Three paid plans, all discounted during our launch offer: Starter ($5/mo, regularly $20) with 30 credits, Pro ($15/mo, regularly $50) with 200 credits, HD exports and priority generation, and Studio ($39/mo, regularly $99) with 800 credits, 4K exports and a commercial license.

Subscriptions renew automatically each month, and your credit allowance refreshes on every renewal. You can switch plans or cancel any time from Billing & Credits in your account. Launch pricing is locked in for as long as you stay subscribed.

Because generations consume compute the moment you run them, credits and credit packs are non-refundable once used. If something went wrong with a generation or you were charged in error, email support@swapify.link within 14 days and we'll make it right.

Still need help?

Can't find what you're looking for? Send us a message and our team will get back to you within one business day. You can also email us directly any time.