Help Center
How can we help?
Everything you need to get the most out of Swapify — from your first creation to licensing your work. Browse a topic, scan the popular questions, or talk to a human.
Browse by topic
Pick a topic to dive in
Each area collects the questions we hear most. Tap through for the full answers.
Getting started
Make your first creation in under a minute — pick an effect, upload, generate.
View answersCredits & billing
How credits work, plan allowances, top-up packs and managing your subscription.
View answersAccount & login
Signing in, updating your profile and keeping your account secure.
View answersGeneration & quality
Best photos to upload, export resolutions and getting sharper results.
View answersContent & safety
What you can create, our content rules and how we handle your data.
View answersCommercial use
Licensing your creations for ads, brands and selling content with Studio.
View answersPopular questions
Quick answers to common questions
The essentials, at a glance. For the complete list, see our frequently asked questions.
Swapify is an AI photo and video studio. Upload a selfie and turn it into editorial portraits, cinematic video effects, face swaps, AI photoshoots and viral trends — no editing skills required. Pick an effect, add your photo, and Swapify generates a finished result in seconds.
Choose an effect from Explore, upload one or more photos of yourself, and tap generate. Swapify runs your photo through the effect's AI model and returns a high-quality image or video. Most photo effects finish in a few seconds; videos take a little longer depending on length and queue.
Credits are how you pay for generations. A photo generation costs 1 credit and a video generation costs 4 credits. Each plan includes a monthly credit allowance — 30 on Starter, 200 on Pro and 800 on Studio — and you can top up any time if you run out before your renewal.
Three paid plans, all discounted during our launch offer: Starter ($5/mo, regularly $20) with 30 credits, Pro ($15/mo, regularly $50) with 200 credits, HD exports and priority generation, and Studio ($39/mo, regularly $99) with 800 credits, 4K exports and a commercial license.
Subscriptions renew automatically each month, and your credit allowance refreshes on every renewal. You can switch plans or cancel any time from Billing & Credits in your account. Launch pricing is locked in for as long as you stay subscribed.
Because generations consume compute the moment you run them, credits and credit packs are non-refundable once used. If something went wrong with a generation or you were charged in error, email support@swapify.link within 14 days and we'll make it right.
Still need help?
Can't find what you're looking for? Send us a message and our team will get back to you within one business day. You can also email us directly any time.